Context HelpIf you get lost inside our hosting Control Panel, the first thing you should do is push the Help button, which is visible on each and every page. A pop-up window will appear. It contains comprehensive info about all the operations that you can carry out on the page in question. Each pop-up window opens on the very same page so that you can quickly return to your work.
Video TutorialsWe have an extensive library of educational video clips describing how to work with our web hosting Control Panel. They're created for those of you who want to see how things are being done instead of only reading articles. Thus, everyone can swiftly get to know our hosting Control Panel by simply watching our step-by-step video tutorials.
F.A.Q.If you can't discover the answer you need, take a glance at our comprehensive Frequently Asked Questions database, which covers questions asked by actual customers and offers practical solutions. We constantly "revamp" our FAQ database with new questions & answers so as to embrace all the new additions and innovations associated with our platform.
Ticketing SystemIf you still can't discover the answer you searching for in the Frequently Asked Questions database either, we have a great team of support engineers available 24x7 and ready to assist you with any query. Each trouble ticket you submit will be responded to within 60 minutes (the average support ticket response time is approximately twenty minutes), so you won't have to wait a long time to get an answer to your question.